Versand
Shipping Policy
This shipping policy describes the terms for processing, shipping, and delivery of your order at Mechmaxi.
1. Shipping Costs
We offer free shipping on all orders. No shipping costs will be charged.
2. Processing Time
Orders are processed within 1 to 3 business days.
- Orders are processed on business days only (Monday to Friday)
- Orders placed on weekends or public holidays will be processed the next business day
3. Delivery Time
After processing, the delivery time is 5 to 12 business days, depending on your location within Germany.
4. Total Delivery Time
The total delivery time consists of:
- Processing time: 1–3 business days
- Delivery time: 5–12 business days
5. Shipping Area
We deliver within Germany only.
6. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this to track the status of your delivery at any time.
7. Delays
In rare cases, delays may occur due to:
- High demand
- Logistical challenges
- Public holidays or external circumstances
We will do our best to inform you promptly in such cases.
8. Incorrect Address Details
Please ensure that your delivery address is entered correctly. Mechmaxi accepts no responsibility for delivery issues caused by incorrect or incomplete address information.
9. Undeliverable Parcels
If a delivery cannot be completed due to incorrect information or non-acceptance, we reserve the right to charge additional costs for re-delivery.
10. Damaged Parcels
If your order arrives damaged, please contact us within 48 hours of receipt. Please send us:
- Photos of the parcel and damaged item
- A brief description of the problem
11. Contact
Email: contact@mechmaxi.com
Phone: +492284338721
Company Information
Business Name: Mechmaxi
Address: Jesuitengasse 86, 50737 Nippes, Germany
Email: contact@mechmaxi.com
Phone: +492284338721
Monday to Friday: 09:00 – 17:00 (GMT+1)
Saturday and Sunday: closed